LinkMiles Mobility Private Limited

Privacy Policy

LinkMiles Mobility Private Limited, CIN U52290TN2024PTC169267

Published at linkmiles.com. Issued under rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

Effective 28 September 2026.

01

Who we are

LinkMiles Mobility Private Limited, CIN U52290TN2024PTC169267, registered office at No. 16, 6th Cross Street, CIT Colony, Mylapore, Chennai – 600 004, Tamil Nadu.

We provide last-mile delivery services using electric vehicles.

02

What we collect

From delivery partners, when they register with us: name, photograph, date of birth, address, mobile number, driving licence and identity documents where the class of vehicle requires them, bank or UPI details for payment, and next-of-kin contact details.

From employees and applicants: the information needed to employ and pay a person and to meet our statutory obligations.

From visitors to this website: nothing beyond what the site needs to function.

03

Why we collect it

  • To verify that a person is entitled to ride the vehicle we allot them.
  • To allot a vehicle, pay for services performed, and keep the records the law requires us to keep.
  • To contact a next of kin if there is an accident.
  • To meet obligations under tax, labour and transport legislation.
We do not use personal data for any other purpose, and we do not sell it.
04

Who we share it with

Our customers, to the extent needed to perform a delivery. Our engineering partner, who maintains the systems the data sits in. Our identity verification provider. Government authorities where the law requires disclosure.

No one else.

05

How we protect it

Data is held in encrypted form on infrastructure we administer. Access is limited by role, granted only by designated administrators and reviewed every thirty days.

Access is removed when a person leaves. Administrative systems require multi-factor authentication.

06

How long we keep it

For as long as the person works with us, and afterwards for as long as tax, labour and limitation law requires.

We are formalising a written retention schedule and will publish it here when it is adopted.

07

Your rights

You may ask us what personal data we hold about you, ask us to correct it, ask us to delete it, or withdraw consent you have given.

Write to the Grievance Officer below. We will respond within thirty days.

08

Grievance Officer

Name Ms. V. Jayanthi
Designation Head of Human Resources and Customer Excellence
Company LinkMiles Mobility Private Limited
Address No. 16, 6th Cross Street, CIT Colony, Mylapore, Chennai – 600 004, Tamil Nadu

Any person may raise a complaint about how we have handled personal data with the Grievance Officer.

Complaints are acknowledged within three working days and closed within thirty days.

09

Changes

We will publish any change to this policy on this page with a new effective date.